These Terms & Conditions govern your use of the pk997 platform. By registering an account or placing any bet on pk997, you confirm that you have read, understood, and agreed to all terms set out below. Please read them carefully.
A plain-language summary of the most important points. These do not replace the full legal text — please read the complete Terms & Conditions below.
pk997 is strictly restricted to users aged 21 and above. Age verification is mandatory before any withdrawal is processed. Accounts found to belong to under-21 users are permanently suspended without refund of any bonus funds.
Each player may hold only one active pk997 account. Duplicate accounts are not permitted under any circumstances. Multiple accounts will result in the suspension of all associated accounts and forfeiture of balances held in duplicate accounts.
All bonuses and promotional offers issued by pk997 are subject to wagering requirements before withdrawal is permitted. Bonus terms — including wagering multipliers, eligible games, and expiry periods — are specified in each individual promotion's terms.
Deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK are processed instantly. Withdrawals are subject to identity verification and are typically processed within 24 hours. Minimum deposit is Rs 100.
You are solely responsible for keeping your pk997 login credentials confidential. pk997 will never ask for your password via email, chat, or phone. Any activity carried out under your account is considered your responsibility until you formally report a security breach.
These Terms & Conditions are governed by the laws applicable under pk997's international gaming license jurisdiction. By accepting these terms, you agree that any dispute will be resolved under that governing framework and not under any other jurisdiction's laws.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and pk997 ("we", "us", "our", "the Platform"). These Terms govern your access to and use of the pk997 website, mobile platform, all games, betting markets, promotional offers, and related services. By creating an account on pk997, making a deposit, or placing any bet or wager, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, you must not use the pk997 platform.
By accessing, registering on, or using any part of the pk997 platform — including the website at pk997.vip, the mobile web application, and all products and services offered therein — you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These Terms apply to all registered players, casual visitors, and anyone who interacts with the pk997 platform in any capacity.
Your continued use of the pk997 platform following any update or revision to these Terms will constitute your acceptance of the updated Terms. It is your responsibility to review these Terms periodically. pk997 recommends that you save or print a copy of these Terms for your records at the time of registration.
These Terms should be read alongside pk997's Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into these Terms and form part of the complete legal agreement between you and pk997.
Use of the pk997 platform is strictly limited to individuals who meet all of the following eligibility requirements:
To access real-money gaming and betting services on pk997, you must register a player account. By completing the registration process, you represent and warrant that all information provided is accurate, current, and complete, and that you will maintain the accuracy of that information throughout the lifetime of your account.
Each individual may register only one account on pk997. The operation of multiple accounts — whether under your own name, under a different name, using a different email address, phone number, or payment method — is strictly prohibited. pk997 employs technical and manual verification systems to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended and balances (excluding verified deposited funds subject to applicable terms) may be forfeited.
You are solely responsible for the security of your pk997 account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person. pk997 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials confidential. You must notify pk997 immediately at [email protected] if you suspect any unauthorised access to or use of your account.
pk997 reserves the right to verify the identity of any player at any time. This may include requesting government-issued photo identification (such as a Pakistani CNIC), proof of address, and proof of payment method ownership. This Know Your Customer (KYC) process is a requirement under our international gaming license and is a condition of processing withdrawals. Failure to satisfactorily complete KYC verification when requested may result in account suspension and the withholding of pending withdrawals until verification is completed.
pk997 accepts deposits via the following payment methods: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Raast instant payment, 1LINK, and Crypto USDT. The minimum deposit amount is Rs 100. Deposits via JazzCash and EasyPaisa are processed instantly under normal conditions. Bank transfer deposits are subject to standard banking processing times.
Withdrawals are processed back to the verified payment method used for the original deposit. pk997 reserves the right to request additional verification before processing any withdrawal, particularly for first withdrawals from a new account or withdrawals above certain thresholds as determined by our compliance team. Under normal circumstances and subject to verification, withdrawals are processed within 24 hours of the request being submitted.
All transactions on pk997 are conducted in Pakistani Rupees (PKR) unless otherwise specified. Crypto USDT deposits and withdrawals are converted to and from PKR at the prevailing exchange rate at the time of the transaction. pk997 is not responsible for exchange rate fluctuations or any gains or losses resulting from currency conversion.
pk997 offers various bonuses and promotional offers to new and existing players from time to time, including but not limited to: welcome bonuses, deposit match bonuses, free spins, cashback offers, PSL season promotions, and loyalty rewards. All bonuses and promotions are subject to specific terms that are communicated at the time the offer is presented.
Unless stated otherwise in the specific promotion terms, the following general bonus conditions apply to all pk997 bonus offers:
By placing any bet or wager on pk997, you agree to abide by the applicable game rules and betting regulations. These rules are specific to each product type — cricket sportsbook, live casino, slots, crash games, and table games — and are available within each respective game or market interface.
pk997 reserves the right to void any bet or wager that has been placed based on erroneous odds, incorrect market settings, or due to a technical error in the platform. Where a bet has been voided due to platform error, the staked amount will be returned to the player's account. pk997 will not honour any winnings derived from clearly erroneous odds where a reasonable person would have identified the error at the time of placing the bet.
In-play (live) betting markets on cricket and other sports may be suspended at pk997's discretion at any time during a match or event, including but not limited to: wicket falls, boundary calls under review, DRS (Decision Review System) referrals, weather interruptions, or any other circumstance that materially affects the outcome of an in-play market. Bets placed before a suspension event will be settled according to the applicable rules for that market.
pk997 uses internationally certified Random Number Generators (RNGs) for all non-live casino games, slots, and crash games. These RNGs are independently audited to ensure fairness. Live dealer casino games are operated by third-party certified live casino providers and streamed in real time. Game outcomes in live dealer games are determined by the physical actions of the live dealer and are not influenced by pk997's systems.
The following activities are strictly prohibited on the pk997 platform and will result in immediate account suspension, forfeiture of balances, and — where applicable — reporting to relevant authorities:
pk997 is committed to promoting responsible gaming and providing a safe, controlled environment for all Pakistani players. We believe that gambling should be an enjoyable form of entertainment — and we have built a range of tools to help players maintain control of their gaming activity.
The following responsible gaming tools are available to all pk997 account holders directly from the account dashboard:
If you believe your gambling is becoming a problem, we strongly encourage you to use the self-exclusion tool immediately and to seek support from a qualified responsible gaming organisation. pk997's support team is available 24/7 via live chat in both Urdu and English to assist with activating any responsible gaming tool.
All content on the pk997 platform — including but not limited to: the pk997 brand name and logo, website design, graphics, text, software code, game interfaces, promotional materials, and all other original content — is the exclusive intellectual property of pk997 or its duly licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pk997 platform for personal, non-commercial recreational gaming purposes only. This licence does not grant you any right to reproduce, redistribute, modify, publicly display, reverse-engineer, or create derivative works from any pk997 content without express written permission from pk997.
Any unauthorised use of pk997's intellectual property — including scraping, data harvesting, or copying of odds, game interfaces, or promotional content — is strictly prohibited and may result in legal action under applicable intellectual property laws.
To the fullest extent permitted by applicable law, pk997, its directors, officers, employees, agents, technology providers, and game suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the pk997 platform, including but not limited to: loss of funds resulting from a player's own decisions, losses arising from technical failures beyond pk997's reasonable control, or losses resulting from a player's violation of these Terms.
pk997 makes no warranty, express or implied, that the platform will be available without interruption, that all games will function without error at all times, or that the platform will be free from viruses or other harmful components. pk997 will make reasonable efforts to maintain platform availability and to resolve technical issues promptly, but cannot guarantee uninterrupted service.
In the event of a genuine technical error that results in an incorrect game outcome or bet settlement, pk997's liability is limited to returning the staked amount to the affected player. pk997 shall not be liable for any speculative or anticipated profits that a player believed they would have earned but for the technical error.
pk997 collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at pk997.vip/privacy-policy. By registering an account with pk997, you consent to the collection and processing of your personal data as described in the Privacy Policy.
pk997 collects personal data including but not limited to: name, date of birth, email address, phone number, residential address, government identification details, and financial transaction data. This data is used for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and personalising your gaming experience.
pk997 will not sell your personal data to third parties for marketing purposes. Data may be shared with third-party service providers who assist in operating the platform (such as payment processors, KYC verification providers, and licensed game suppliers), and with regulatory authorities where required under our international gaming license obligations.
pk997 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made to these Terms — meaning a change that materially affects your rights or obligations as a player — pk997 will provide reasonable advance notice of the change via the email address registered to your account or via a prominent notice on the pk997 platform.
Your continued use of the pk997 platform following the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not agree with any amendment, your sole remedy is to close your pk997 account and withdraw any remaining verified real-money balance in accordance with the withdrawal procedures set out in Section 4 of these Terms.
Minor amendments — such as corrections of typographical errors, clarifications of existing provisions, or updates required to maintain compliance with our licensing obligations — may be made without advance notice, with the amended Terms taking effect immediately upon publication on the pk997 website.
pk997 reserves the right to suspend or permanently close any player account at any time and without prior notice where pk997 has reasonable grounds to believe that any of the following has occurred:
Upon account closure, any real-money balance (excluding bonus funds and any funds under investigation) that has been deposited by the player and is not subject to dispute will be returned to the player's verified payment method, subject to the completion of KYC verification and the outcome of any ongoing investigation. pk997 will not be liable for any claimed losses arising from a justified account closure under this clause.
Players may voluntarily close their pk997 account at any time by contacting the support team via live chat. Voluntary account closure requests are processed within 48 hours. Any pending bets or live game sessions at the time of a voluntary closure request will be settled in accordance with the applicable game rules before closure is completed.
These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and shall be construed in accordance with the laws of the jurisdiction applicable under pk997's international gaming license.
In the event of a dispute between you and pk997 regarding bet settlement, account decisions, or any other matter, you should first contact pk997's customer support team via live chat or by emailing [email protected]. pk997 aims to resolve all disputes within 10 business days of the formal complaint being submitted. If you are not satisfied with the resolution offered by pk997's support team, you may escalate the matter to pk997's formal complaints process, details of which are available from the support team on request.
For disputes that cannot be resolved through internal processes, players may have recourse to the dispute resolution body designated by pk997's licensing authority. Details of this body are available upon request from pk997's compliance team. Players are encouraged to seek an amicable resolution through pk997's internal process before escalating to external dispute resolution.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any of your rights as a pk997 player, please contact our support team using the details below:
pk997 takes all player enquiries and formal complaints seriously. Our compliance team reviews all Terms-related complaints in accordance with our licensing obligations and aims to provide clear, fair, and timely resolutions to all players across Pakistan.
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